Discussion topic: Charges for eSim reissue for new device
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Message posted on 04 Jun 2026 11:12 AM
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Charges for eSim reissue for new device
Hi,
I was trying to find this info but nowhere where it is clearly mentioned.
is it completely free to get eSIM re-issued upon device upgrade using Sky app on the new device?
how many times eSIM reissue is possible with or without charges in a year or while the phone is supplied by Sky and going through the contract? Also the case where if the phone is not supplied by Sky and purchased or sourced externally.
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Message posted on 04 Jun 2026 12:00 PM
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Re: Charges for eSim reissue for new device
I think you are asking is it free to move an esim to a new device then yes it is:
https://www.sky.com/help/articles/esim-sky-mobile-transfer-sim
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Message posted on 04 Jun 2026 02:02 PM
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Re: Charges for eSim reissue for new device
Thanks, since it is not mentioned the customer can assume all eSim replacements (same device) and reissues (change of device) free of charge as long as the devices are compatible
Message posted on 04 Jun 2026 02:05 PM
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Re: Charges for eSim reissue for new device
@Q4quality wrote:
can assume all eSim replacements (same device) and reissues (change of device) free of charge as long as the devices are compatible
Yes to both.
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