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Discussion topic: activating e sim

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normanhowison
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This message was authored by normanhowison This message was authored by: normanhowison

activating e sim

‎14 Jan 2025 05:15 PM

i have tranferred from EE and my phone was operating on previous network, i have been notified by sky that my number which has been transferred from EE is now on the Sky network however i am unable to maker calls other than wifi ones. I cannot transfer information from old phone as sim is no longer recognised and i do not have a QR code. please help!

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: activating e sim

‎14 Jan 2025 05:35 PM

Posted by a Superuser, not a Sky employee. Find out more

When you joined Sky did you order a eSIM or a physical one ?

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JDeeIE
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Re: activating e sim

‎14 Jan 2025 05:38 PM

Login to My Sky try download the sim. 

from eSIM options page. 

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