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This discussion topic has been answered Discussion topic: a missing category in Settings

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This message was authored by: 6seaholly42

a missing category in Settings

i wanted to check Data in the Network tab of Settings. The Network tab has vanished.


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This message was authored by: caesarome Answer

Re: a missing category in Settings

Posted by a Superuser, not a Sky employee. Find out more

Have you gone to Settings > Connections > Mobile networks ?

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This message was authored by: 63johnw

Re: a missing category in Settings

Posted by a Superuser, not a Sky employee. Find out more

Hi @6seaholly42  what phone are you using ?

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This message was authored by: 6seaholly42

Re: a missing category in Settings

Samsung Galaxy  A50

This message was authored by: 63johnw

Re: a missing category in Settings

Posted by a Superuser, not a Sky employee. Find out more

What exactly are you trying to do @6seaholly42  ?

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This message was authored by: caesarome Answer

Re: a missing category in Settings

Posted by a Superuser, not a Sky employee. Find out more

Have you gone to Settings > Connections > Mobile networks ?

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This message was authored by: 6seaholly42

Re: a missing category in Settings

I wanted to check my data so went to settings to look at Network, It wasn't  there.It is missing?

This message was authored by: 63johnw

Re: a missing category in Settings

Posted by a Superuser, not a Sky employee. Find out more

Do you mean check your data useage ? Or something else @6seaholly42  ?

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This message was authored by: 6seaholly42

Re: a missing category in Settings

i have always checked my data usage in Network, now I cannot. It vanished overnight.I rolled over 2gb data from my piggybank on 28th June , 4 days later I got a text saying i was nearly out of data. Thats why I wanted to check. I couldnt, so I rang Sky. Message was an error/glitch, i had plenty of data left.

This message was authored by: 63johnw

Re: a missing category in Settings

Posted by a Superuser, not a Sky employee. Find out more

Is this any good @6seaholly42 

 

To check your data usage on a Samsung Galaxy A50, navigate to Settings > Connections > Data usage > Mobile data usage. This will show you the total data used and the usage breakdown by individual apps. 

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This message was authored by: 6seaholly42

Re: a missing category in Settings

Thank you, that will work fine. However, on the same day, in my email account,  I now have 2 identical Sent folders and 2 Archive folders. Also my Junk folder, which used to be with the Inbox, Sent and Archive folders is now tucked away with my correspondence folders in alphabetical J order.  I have no idea how to move them?

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This message was authored by: 6seaholly42

Re: a missing category in Settings

thank you 63johnw for all your help.It now looks as though i have used 2.66gb of data in less than 5 days.  Back to Sky.

This message was authored by: 63johnw

Re: a missing category in Settings

Posted by a Superuser, not a Sky employee. Find out more

Have you tried deleting the extra folders @6seaholly42 ?

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This message was authored by: 6seaholly42

Re: a missing category in Settings

the email folders on my laptop and mobile used to be synched. Now they are not. I know how to delete folders on my laptop but not how to delete from my phone.   When I try to highlight it, it just opens.  I guess I can live with it, just remember that my junk folder is tucked away in the midst of  my personal correspondence folders. the duplicated folders do not appear on my laptop ie only once and I don't want to lose them completely.

Thank you for yor help and support.

This message was authored by: 63johnw

Re: a missing category in Settings

Posted by a Superuser, not a Sky employee. Find out more

Which email client/app are you using on your phone @6seaholly42 ?

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This message was authored by: 6seaholly42

Re: a missing category in Settings

I have a hotmail email address within Outlook which I view on my browser.

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