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Discussion topic: You can swap to a new phone anytime after 31 days, or from 24 months at no extra cost.

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This message was authored by: CatalinaG28

You can swap to a new phone anytime after 31 days, or from 24 months at no extra cost.

Can someone please explain what does it mean swap anytime after 31 days? Can i Buy a phone now and in 31 days swap for a newer model?

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This message was authored by: PandJ2020

Re: You can swap to a new phone anytime after 31 days, or from 24 months at no extra cost.

Posted by a Superuser, not a Sky employee. Find out more

@CatalinaG28 wrote:

Can someone please explain what does it mean swap anytime after 31 days? Can i Buy a phone now and in 31 days swap for a newer model?


Yup.  But at likely huge cost.

 

The residual value at 31 days will not cover the outstanding credit.  The idea your usual swap window is where the residual value of the phone is close to the outstanding balance.

 

 

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: You can swap to a new phone anytime after 31 days, or from 24 months at no extra cost.

Posted by a Superuser, not a Sky employee. Find out more

@CatalinaG28 

And not forgetting additional credit checks. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: TimmyBGood

Re: You can swap to a new phone anytime after 31 days, or from 24 months at no extra cost.

Posted by a Superuser, not a Sky employee. Find out more

@CatalinaG28 wrote:

Can i Buy a phone now and in 31 days swap for a newer model?

As noted, you'd have paid almost nothing off the phone balance and seriously reduced the value of the hardware you are trying to trade in just by using it, so overall it's likely to be a very poor deal.

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