Sky Mobile
0

Discussion topic: Wrong phone received

Reply
Johnboy8
What's this?
This message was authored by Johnboy8 This message was authored by: Johnboy8

Wrong phone received

‎05 Feb 2024 01:00 PM

I have just received my new phone but it isn't the one I ordered I received s24 and not s24 ultra + what should I do now
Report post
Post 1 of 3
172 Views
Reply
0 Likes
Reply

All Replies

PandJ2020
What's this?
Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Wrong phone received

‎05 Feb 2024 01:13 PM

Posted by a Superuser, not a Sky employee. Find out more

Tell Sky?

I am just another Sky customer and my views are my own
Report post
Post 2 of 3
169 Views
Reply
0 Likes
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Wrong phone received

‎05 Feb 2024 01:14 PM

Posted by a Superuser, not a Sky employee. Find out more

You will need to call Sky if you don't want to keep it so they can investigate why this has happened and this does usually take a few weeks. 150 is the number to call them on from a Sky phone.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 3
166 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion