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Discussion topic: Wrong phone received

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Johnboy8
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This message was authored by Johnboy8 This message was authored by: Johnboy8

Wrong phone received

‎05 Feb 2024 01:00 PM

I have just received my new phone but it isn't the one I ordered I received s24 and not s24 ultra + what should I do now
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PandJ2020
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Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Wrong phone received

‎05 Feb 2024 01:13 PM

Posted by a Superuser, not a Sky employee. Find out more

Tell Sky?

I am just another Sky customer and my views are my own
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caesarome
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Re: Wrong phone received

‎05 Feb 2024 01:14 PM

Posted by a Superuser, not a Sky employee. Find out more

You will need to call Sky if you don't want to keep it so they can investigate why this has happened and this does usually take a few weeks. 150 is the number to call them on from a Sky phone.

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