Discussion topic: Wrong data anount

This message was authored by: Hanrtj · ‎20 Feb 2024

Hi, I just brought a 10GB sim for my daughter, on offer at the moment for double data so should be 20GB. However when I check her data on my phone through my sky it only comes up as 6.8GB which is obviously wrong. It's a lot less!

This message was authored by: caesarome · ‎20 Feb 2024

This is due to pro rata billing so when the sim is activated what you get is based on the number of days it resets which is your next billing date. When it does reset you will get the full allowance each month.

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Discussion topic: Wrong data anount

Wrong data anount

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