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Discussion topic: Wrong data anount

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Hanrtj
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This message was authored by Hanrtj This message was authored by: Hanrtj

Wrong data anount

‎20 Feb 2024 03:48 PM

Hi, I just brought a 10GB sim for my daughter, on offer at the moment for double data so should be 20GB. However when I check her data on my phone through my sky it only comes up as 6.8GB which is obviously wrong. It's a lot less!

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Wrong data anount

‎20 Feb 2024 03:51 PM

Posted by a Superuser, not a Sky employee. Find out more

This is due to pro rata billing so when the sim is activated what you get is based on the number of days it resets which is your next billing date. When it does reset you will get the full allowance each month.

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