Discussion topic: Won’t let me change payment date

This message was authored by: Amanda-1971 · ‎09 Jun 2023

I'm trying to change my payment date to the 10th of every month and it won't let me as that's my pay day

This message was authored by: SKY1992bf · ‎09 Jun 2023

@Amanda-1971 Are you a new customer? If you are you have to wait until your account has completed two billing cycles before you can change the date

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This message was authored by: Daniel0210 · ‎09 Jun 2023

@Amanda-1971

Probably because the next '10th' is so close. Wait until after the weekend and try again. Also if you're a new Sky customer two payment dates have to pass before you can change it to one more convenient.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Won’t let me change payment date

Won’t let me change payment date

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