Wifi Calling

[NickB1066]

I have had my Samsung S23+ for the last few years but in recent month or so, the wifi calling simply stops working.

Restarting the phone sometimes enables it for a short period but then drops again.

The mobile signal around my house is poor so I rely on wifi calling to be able to make and recieve calls.

I changed to an eSIM to see if that would help but it makes no difference.

Not sure if this is a ohone issue or Sky issue or a SIM Issue

Nick

[Brill+Gill]

Hi there @NickB1066, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141