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Discussion topic: Why is a Sim card being delivered when i ordered an eSim
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This message was authored by: Wilson4023
Message posted on 15 Nov 2025 07:13 PM
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Why is a Sim card being delivered when i ordered an eSim
I want to change the order so that I can have an Esim. Rather than a sim card delivered studies.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 15 Nov 2025 07:39 PM
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Re: Why is a Sim card being delivered when i ordered an eSim
You have two options:
Either do not activate this sim that is on it's way to you so it is cancelled and then you can order an esim.
Or activate the esim and then follow this guide to convert it to an esim:
https://www.sky.com/help/articles/esim-sky-mobile-convert-sim
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