Discussion topic: Why does my Mobile bill never come out on first of month like it was set at? I have spoken to the ba
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Message posted on 06 Jul 2024 09:12 PM
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Why does my Mobile bill never come out on first of month like it was set at? I have spoken to the ba
Why does my Sky Mobile bill not come out on the first of every month? I have spoken to the bank and I have spoken to Sky on several occasions still the direct debit comes out whenever Sky feel like taking it. I understand if it's a bank holiday or a weekend Example the first of the month in July was Monday but Sky took the payment on Wednesday which was the third of the month. This happens on a regular basis and I am getting no further forward just frustrated.
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Message posted on 06 Jul 2024 10:00 PM
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Re: Why does my Mobile bill never come out on first of month like it was set at? I have spoken to th
@Nikkinakkynoo wrote:
I have spoken to the bank
What did the bank say because I'm not sure any of us here can say for sure why this happens.
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Message posted on 06 Jul 2024 11:11 PM
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Re: Why does my Mobile bill never come out on first of month like it was set at? I have spoken to th
The selected payment date is the earliest Sky will collect it, i.e it can be a day or two later.
I believe that weekends prior to the payment date (1st of July was preceeded by the weekend) can cause the later payment.
Message posted on 08 Jul 2024 08:01 AM
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Re: Why does my Mobile bill never come out on first of month like it was set at? I have spoken to th
The bank blame Sky Sky blame the bank like I said previously I can understand if it falls on the weekend or a bank holiday but this happens on a regular basis I have Sky home broadband that always comes out on the selected date only my mobile that doesn't
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