Discussion topic: Trade-In Problems

This message was authored by: Kobster · ‎08 Jul 2024

I have recently traded-in my old iPad for a new one. I've followed the instructions for the return, tracked on Royal Mail but I keep getting emails to say they haven't received it.

Tried going through the Chat but the 'Bot' isn't programmed to answer these questions & can never get through to anybody on the phone!

Asa

This message was authored by: caesarome · ‎08 Jul 2024

Does the Royal Mail tracking show that it has arrived, if so I would keep trying to speak to Sky so try saying No when asked to go online or if you want a SMS sent.

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Discussion topic: Trade-In Problems

Trade-In Problems

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