0

Discussion topic: Trade-In Problems

Reply
Avatar for Kobster
Level 1 icon
What's this?
This message was authored by: Kobster

Message posted on ‎08 Jul 2024 08:18 AM

Trade-In Problems

I have recently traded-in my old iPad for a new one.  I've followed the instructions for the return, tracked on Royal Mail but I keep getting emails to say they haven't received it.

Tried going through the Chat but the 'Bot' isn't programmed to answer these questions & can never get through to anybody on the phone!

Asa
Report post
Post 1 of 2
389 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎08 Jul 2024 09:21 AM

Re: Trade-In Problems

Posted by a Superuser, not a Sky employee. Find out more

Does the Royal Mail tracking show that it has arrived, if so I would keep trying to speak to Sky so try saying No when asked to go online or if you want a SMS sent.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
381 Views
0 Likes
Reply
Reply