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This discussion topic has been answered Discussion topic: Where can I find my mobile contract

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This message was authored by: NatalieH1875

Where can I find my mobile contract

Hi I have signed up to mobile contract but I can't seem to find it..I have followed what they said but wasn't here. Thank you Natalie

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This message was authored by: caesarome Answer

Re: Where can I find my mobile contract

Posted by a Superuser, not a Sky employee. Find out more

@NatalieH1875 

Is your account linked as per this;

 

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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This message was authored by: caesarome

Re: Where can I find my mobile contract

Posted by a Superuser, not a Sky employee. Find out more

@NatalieH1875 

Click the button on this page as it should take you to your credit agreement:

 

https://www.sky.com/help/articles/signing-a-sky-mobile-credit-agreement

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This message was authored by: NatalieH1875

Re: Where can I find my mobile contract

Everytime I click on the link it comes up what is available mobile to buy not my contract

This message was authored by: caesarome Answer

Re: Where can I find my mobile contract

Posted by a Superuser, not a Sky employee. Find out more

@NatalieH1875 

Is your account linked as per this;

 

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: NatalieH1875

Re: Where can I find my mobile contract

It should to be linked as I'm using the same email address for broadband and mobile contract 

This message was authored by: caesarome

Re: Where can I find my mobile contract

Posted by a Superuser, not a Sky employee. Find out more

What happens when you use the link I posted for you ?

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This message was authored by: NatalieH1875

Re: Where can I find my mobile contract

I get to putting the bank details in of the card or account I have used saying doesn't exist but they do as I gave them to the woman who sold me the mobile phone and SIM caed deal. 

This message was authored by: caesarome

Re: Where can I find my mobile contract

Posted by a Superuser, not a Sky employee. Find out more

In that case @NatalieH1875 you will have to call Sky for help with this.

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This message was authored by: NatalieH1875

Re: Where can I find my mobile contract

Thank you for your help I went back on the links you sent and I have managed to sign agreement and link accounts. 

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