11 Apr 2024 10:54 AM
For weeks now intermittently my phone tells me I've called a incorrect number ( this is with different saved contacts which are family members that I call regularly) this morning my husband was trying to call me for hours and had the same issue but could make calls to other members of our family . It's becoming very annoying
11 Apr 2024 11:51 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Mummabear18 there were similar reports a few weeks back and one solution was to change the number you are dialling by replacing the first zero with 44.
11 Apr 2024 11:57 AM
Why would I want to change a contact number that I've been using for years without a issue?
11 Apr 2024 12:08 PM
Posted by a Superuser, not a Sky employee. Find out moreJust offering a solution that worked for others @Mummabear18 , don't try it if you don't want to, your choice.
24 Jun 2024 03:23 PM
Same issue started for me this week... Hunted around and found this fix that worked for me.. Has happened again a week later so only a temp fix at this time of writing-
Settings> Mobile Services>
In the Network selection field you should see SKY alongside the >. If you dont then thats the issue.
Tap SIM Applications> Roaming>
You will see Automatic and Home with a > next to them
TAP Abroad to select
Go back, Go Back then turn off 'Mobile Data Button' then Turn back ON
Repeat the SIM Applications step above but this time select AUTOMATIC instad of Abroad
Go back, Go Back then turn off 'Mobile Data Button' then Turn back ON
You should now see SKY displayed alongside the Network Selection Field.
Go back all the way to home screen and the phone should now work
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