Whether you're looking for a shiny new iPhone or a brand new Samsung, upgrading your phone has never been easier with Sky Mobile 'Swap'. Simply choose a new phone, send us your old one back and enjoy!
Swap12 is perfect if you like to keep up to date with the latest phone every year or spread the cost with Swap24 and enjoy your phone for longer.
We have two easy contracts...
| Contract | Contract length |
| Swap12 | 24-month contract |
| Swap24 | 36-month contract |
So, what does Swap mean for me?
Swap12
Swap your device after the 12th month and if the device is in full working order with no physical damage the value of your phone will be used to pay off the remainder of the 24-month agreement.
Swap24
Swap your device after the 24th month and if the device is in full working order with no physical damage the value of your phone will be used to pay off the remainder of the 36-month agreement. Customers who bought their handset before August 9th 2019 will have a 30-month agreement.
Ready to upgrade? Check your account and follow the steps.
What if I don't want to swap?
If you choose not to swap you will continue paying your agreement up to the 24th month for Swap 12 or the 36th month for Swap 24, both at a lower cost, after that the device is yours.
Can I swap early?
You can swap your handset any time after the first 31 days. We'll give you the value of your phone depending on if the handset is in full working order with no physical damage. Depending on what is left of your contract and how much the handset was valued at you will be asked to pay the remainder of the balance.
How does it work?
Have a look at our latest phones, choose the one you would like to Swap and then send your old one back to us.
Need more Help or Support?
- Take a look at our full FAQs or our Help Article for more information
- Check out our latest offers on Phones and Devices at sky.com/shop/mobile
- Ready to upgrade? Check your account and follow the steps.
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