Want to set up roaming passport plus

[Jillie28]

Can't figure out how to set up Roaming Passport Plus

[caesarome · Accepted solution]

@Jillie28 

There is nothing to setup because when you are abroad you just need mobile data and roaming turned on via your phone.

Out of interest where are you going as the £2 daily charges doesn't apply everywhere as with some you can quite easily wrack up very large bills.

[63johnw]

Hi @Jillie28  as mentioned make sure you check it applies to the country you are travelling to or it could be very expensive. If you are travelling to a passport plus country it kicks in automatically if you make a call, send a text or use a small amount of data, calls to local numbers are charged extra. 

[TimmyBGood]

@Jillie28 

For reference, £2 per day roaming only applies to the EU/EEA plus the countries listed in bold below. 

The vast majority of global destinations are 'rest of world' rate and consequently extremely expensive.

Aruba (Netherlands Antilles)
Austria
Australia
Azores
Belgium
Bonaire (Netherlands Antilles)
Bulgaria
Canada
Canary Islands (Spain)
Christmas Islands (Australia)
Cocos Islands (Australia)
Croatia
Curacao (Netherlands Antilles)
Cyprus (Incl. Northern Cyprus)
Czech Republic
Denmark
Estonia
Finland
France
French Guiana (French West Indies)
Germany
Gibraltar (UK)
Greece
Guadeloupe (French West Indies)
Hungary
Iceland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Madeira (Spain)
Malta
Martinique (French West Indies)
Mayotte (French Territories in the Indian Ocean)
Netherlands
New Zealand
Norway
Poland
Portugal
Reunion (French Territories in the Indian Ocean)
Romania
Saba (Netherlands Antilles)
Sint Eustatius (Netherlands Antilles)
Sint Maarten (Netherlands Antilles)
Slovakia
Slovenia
South Africa
Spain
St Barthelemy (French West Indies)
St Martin (French West Indies)
Sweden
Switzerland
Turkey
USA
United Arab Emirates

[Jillie28]

Hi everyone 

Thanks so much for your help and as advised by you all yes Passport plus kicked in when we got to our various destinations! We've been on a cruise round the Canaries, Spain and Portugal and I've only just been able to get back into my Sky App now we're home! I have a bad feeling that for some reason the Canaries doesn't count as being part of the EU deal so I'm probably in for a bigger bill than anticipated! Thank you anyway though for your responses and for helping me. All the very best. Jill

[63johnw]

Hi @Jillie28  the canaries come under Spain and are covered. 

[Jillie28]

Brilliant - great to know! That's what I thought but my friend thought they were treated differently for some bizarre reason! Glad to have it confirmed! Thank you so much!