Discussion topic: Virus
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Message posted on 24 Apr 2025 09:27 PM
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Virus
I have just got a virus on my phone what can I do ?
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All Replies
Message posted on 24 Apr 2025 09:50 PM
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Re: Virus
Hi @Martinchar are you sure you have or are you just getting messages saying you have ? Often these messages appear after installing an app from an unreliable source or visiting a "dodgy" website. Remove any recently downloaded apps and close any browsers then restart your phone.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 25 Apr 2025 08:21 AM - last edited: 25 Apr 2025 08:24 AM
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Re: Virus
There's essentially no such thing, so any warning should itself be treated with extreme suspicion.
Note that a malicious application which a user chooses to install is not a 'virus'.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 27 Apr 2025 04:51 PM
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Re: Virus
Which phone do you have?
If iPhone then there's no infection so most likely it's a scam message from an infected webpage.
If Android then it is possible. I'd download MalwareBytes from the Google App Store & run a scan.
I don’t work for Sky.
If I have helped then please leave a like.
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