0

Discussion topic: Upgrading mobile sim package to unlimited

Reply
This message was authored by: Katrin1980

Upgrading mobile sim package to unlimited

IMG_0845.png

 

I have a mobile contract for my daughter with sky for 25GB data per month can I upgrade to unlimited data and get it at your offer price of £15 per month

Reply

All Replies

This message was authored by: caesarome

Re: Upgrading mobile sim package to unlimited

Posted by a Superuser, not a Sky employee. Find out more

@Katrin1980 

While you might be able to do it if you do it via the page n this image you are ordering a new sim that will have a new number so if are fine with this then you can go ahead and order it. 

You can not easily transfer her current number to it without moving it to a PAYG network then back to this new sim.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Katrin1980
Level 0 icon
Topic Author
This message was authored by: Katrin1980

Re: Upgrading mobile sim package to unlimited

Thank you I was hoping that wasn't the case I will have to try contacting them and see if they will offer me any deals to change to unlimited package as to upgrade now it's £29 per month as opposed to the £15 per month they are offering for new sim 

This message was authored by: PandJ2020

Re: Upgrading mobile sim package to unlimited

Posted by a Superuser, not a Sky employee. Find out more

Those terms are for additional SIMs only.  You cannot apply it to an existing SIM.

 

There is a protracted workaround but requires porting the number out of the network and back in again.

I am just another Sky customer and my views are my own even if you don't like the answers
Reply