Discussion topic: Upgraded phone

This message was authored by: paul+hallam · ‎24 May 2023

I have just upgraded my phone . All I require is a return address to send the old phone back no info in the packaging which the new phone came in . Need to return

This message was authored by: Daniel0210 · ‎24 May 2023

@paul+hallam
Apparently the return label is on the inside of the packaging the new device arrived in but its quite small and could easily be missed. You then use that label and the same packaging to return.

If you’ve already disposed of that give Sky a call (just dial 150) and ask for more packaging AND another returns label.

▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

This message was authored by: Daniel0210 · ‎24 May 2023

@paul+hallam
Apparently the return label is on the inside of the packaging the new device arrived in but its quite small and could easily be missed. You then use that label and the same packaging to return.

If you’ve already disposed of that give Sky a call (just dial 150) and ask for more packaging AND another returns label.

▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Upgraded phone

Upgraded phone

Re: Upgraded phone

All Replies

Re: Upgraded phone

Was this discussion not helpful?

Search Sky Community

Start a new discussion