Discussion topic: Upgraded but now have new phone and sim

This message was authored by: Paul450 · ‎26 Nov 2024

I thought I upgraded on the app. But my wife has pointed out it looks like new phone and new sim. And on my mysky app it says activate new sim. I dont want 2 sims or plans. I just want new phone.

shall i cancel the new one as within 14 days. Or can you do something?

cheers

paul

This message was authored by: PandJ2020 · ‎26 Nov 2024

Did you perform a 'swap'? (Where you return your old phone which hopefully pays off your remaining credit)

If you didn't then you've simply purchased a new device... (And will be paying for 2 phones and 2 SIMs)

I am just another Sky customer and my views are my own

This message was authored by: caesarome · ‎26 Nov 2024

@Paul450

If you don't activate the sim then it will be cancelled and you will not be charged for it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Upgraded but now have new phone and sim

Upgraded but now have new phone and sim

All Replies

Re: Upgraded but now have new phone and sim

Re: Upgraded but now have new phone and sim

Was this discussion not helpful?

Search Sky Community

Start a new discussion