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Discussion topic: Upgrade

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Avatar for Lynn181
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This message was authored by: Lynn181

Message posted on ‎12 May 2026 07:25 AM

Upgrade

When trying to upgrade my phone it keeps coming up with 'technical error' it states this is a sky problem ? Please advise how I can proceed 

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎12 May 2026 07:48 AM

Re: Upgrade

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lynn181  make sure you are logged into your account and also try incognito mode on your browser, if it's still happening then you need to call sky on 150 for help placing the order. 

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