Mr Hoile

[Tonyhoile]

Why have you taken over 2 months to ignore my complaint your customers service is shocking you dont response no one does what they say your service is disgusting your courier damaged my property your the responsibility and your just ignoring the situation you dont response iv made a formal complaint sent photo s and you acknowledge the email so were is the response

[Daniel0210]

@Tonyhoile 

Sky now have 6 weeks to resolve a complaint (it was 8 until recently), so if it has been longer than that you can request a deadlock letter allowing you to take the matter further.

Incidently you haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Your duplicate thread made one minute after this one has been removed to prevent duplication of replies.

[PandJ2020]

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@Tonyhoile wrote:
your courier damaged my property 

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Did you complain to the courier?  They may be liable under negligence rather than Sky, although Sky may be vicariously liable.