Upgrade

[Hayles2002]

I've upgraded a phone in my plan and opted to keep the handset. Will the outstanding balance on the old handset be taken off my next bill? Or do I pay it separately, it's unclear? 
Thanks in advance 

[PandJ2020]

You will continue to make normal payments on your old phone as usual until the balance is cleared, I.e. you'll pay for 2 phones for a while

[Hayles2002]

That's really helpful, thank you. Will they take the full payment over the phone if I call them do you think? 

[PandJ2020]

You can clear the balance if you wish - call them if so.   (150 is the number)

[Hayles2002]

Thanks so much for the info. Appreciate it 🙂