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Discussion topic: Unwanted mobile renewal

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This message was authored by: En19

Unwanted mobile renewal

Hi. I recently called Sky to change my address on my Sky mobile account, after the call I received an email saying I have started a new mobile contract. I have tried to email Sky with no success and I have tried to cancel my contract but sky said I will owe £50 for cancelling within the 12 month contract 

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This message was authored by: caesarome

Re: Unwanted mobile renewal

Posted by a Superuser, not a Sky employee. Find out more

@En19 

Something doesn't add up here as I can't see how you can have started a new sim contract for simply calling to ask them to change your address so did they try any hard sell to try to get you to take out a new contract on the sim ?

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