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Discussion topic: Unlocking phone

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This message was authored by: Kiannn

Unlocking phone

Hi, i was wondering if anyone knew how easy it is to unlock a device. I bought an ipad but im now wanting to sell it. it uses an Esim and i have tried looking online or talking to customer service where i just kept getting disconnected

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This message was authored by: caesarome

Re: Unlocking phone

Posted by a Superuser, not a Sky employee. Find out more

@Kiannn 

All devices from Sky come unlocked.

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This message was authored by: Kiannn

Re: Unlocking phone

ahh okay! what would i have to do to the ipad then if i want to sell it? 

This message was authored by: caesarome

Re: Unlocking phone

Posted by a Superuser, not a Sky employee. Find out more

@Kiannn 

You could reset the network settings as this will remove your Wi-Fi and mobile data connections;

 

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings

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This message was authored by: Kiannn

Re: Unlocking phone

thankyou for the help!

This message was authored by: PandJ2020

Re: Unlocking phone

Posted by a Superuser, not a Sky employee. Find out more

See Apple's advice: https://support.apple.com/en-gb/109511

 

Reseting the network settings probably won't be enough.

I am just another Sky customer and my views are my own even if you don't like the answers
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