Discussion topic: Unable to send SMS or make outgoing calls
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Message posted on 01 Aug 2025 11:05 PM
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Unable to send SMS or make outgoing calls
Today I have been unable to send SMS (I have been receiving them) and I can't make outgoing calls even when connected to WiFi. I have reset my phone including network settings, turned the phone off and on again and removed and replaced the sim with no success. What could be the problem?
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Message posted on 02 Aug 2025 05:29 AM
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Re: Unable to send SMS or make outgoing calls
Does any mast issues show here for you:
https://www.sky.com/help/servicestatus/mobile
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If you need help please provide as much information as you can
Message posted on 02 Aug 2025 05:40 AM
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Re: Unable to send SMS or make outgoing calls
It just says 'our network can get busy in your area' I have never had this issue before and it won't even send SMS or make outgoing calls on the WiFi, would that be the only cause? Or could it be my phone settings?
Message posted on 02 Aug 2025 05:44 AM
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Re: Unable to send SMS or make outgoing calls
Are you able to try the sim in another unlocked phone because if you can and the same happens that might rule out phone issues as it could be the issues on the network causing these issues.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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