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Discussion topic: Unable to send MMS messages via Sky Mobile

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This message was authored by: ipad+user+2014

Unable to send MMS messages via Sky Mobile

Hi All, 

 

I've just confirmed with Sky technician that the MMS messaging feature is unavailable with Sky Mobile. This is very disappointing seeing as we've been lured to Sky from other providers who have this functionality. 

 

Apart from switching back to the other providers is there a solution? The technician suggested using anything other than 'Messages', use WhatsApp etc. Not a great solution in this day & age!

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This message was authored by: Daniel0210

Re: Unable to send MMS messages via Sky Mobile

Posted by a Superuser, not a Sky employee. Find out more

@ipad+user+2014 wrote:
I've just confirmed with Sky technician that the MMS messaging feature is unavailable with Sky Mobile. 

@ipad+user+2014 

That's incorrect . Sending mms messages is available on Sky mobile. Each message costs 95p to another UK mobile. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: PandJ2020

Re: Unable to send MMS messages via Sky Mobile

Posted by a Superuser, not a Sky employee. Find out more

@ipad+user+2014 wrote:

I've just confirmed with Sky technician that the MMS messaging feature is unavailable with Sky Mobile. This is very disappointing seeing as we've been lured to Sky from other providers who have this functionality. 

 


Sky Mobile (UK) does support MMS.

 

However, you need to ensure your APN setting is configured:

Name: Sky Mobile MMS
APN: mms.mobile.sky
Username: None
Password: None
Proxy/MMS Proxy: 185.110.178.97
MMSC/MMSC URL: https://185.110.178.96:38090/was
Port/MMS Port: 9028
MCC: 234
MNC: 57
Authentication: None
MMS APN Type: mms
APN Protocol: IP

 

Note each MMS is chargeable at 95p each.

 


Not a great solution in this day & age!

MMS was introduced in 2002.  Arguably it is a legacy protocol introduced to resolve some SMS limitations.

 

I would concur that using WhatsApp (which uses data and not cellular protocols) for example is likely a better long term solution.  (Cross platform too)

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: ipad+user+2014

Re: Unable to send MMS messages via Sky Mobile

Thanks for the info. I should've outlined that I'm located in Ireland, not the UK. The information I received was from the Sky tech people. 

This message was authored by: PandJ2020

Re: Unable to send MMS messages via Sky Mobile

Posted by a Superuser, not a Sky employee. Find out more

@ipad+user+2014 wrote:

Thanks for the info. I should've outlined that I'm located in Ireland, not the UK. The information I received was from the Sky tech people. 


Yup, may well be different - but note my other comments...

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: ipad+user+2014

Re: Unable to send MMS messages via Sky Mobile

Thanks Daniel. I should've outlined that I'm located in Ireland, not the UK. Sorry!

This message was authored by: PandJ2020

Re: Unable to send MMS messages via Sky Mobile

Posted by a Superuser, not a Sky employee. Find out more

Looking at the RoI Tariff, MMS isn't mentioned...

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: ipad+user+2014

Re: Unable to send MMS messages via Sky Mobile

Noted thanks, I'd agree to a degree as its  still not great when dealing with the elderly who've limited tech know how and slow to take on a new application.

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