Discussion topic: Unable to roll data
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Message posted on 28 Jul 2024 08:16 AM
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Unable to roll data
Tried rolling data and keep getting message saying I'm unable to roll data. My sky TV is in cancellation pending (as I've had nothing but trouble) BUT I have not cancelled mobile contract. Just seems weird that it's happened now! Never had this issue before
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All Replies
Message posted on 28 Jul 2024 08:25 AM
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Re: Unable to roll data
If it continues call Sky and an agent can move the data over from your Piggybank for you.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 28 Jul 2024 09:49 AM
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Re: Unable to roll data
I'm having the same issue regarding my phone data I'm also in cancel period with tv
Message posted on 28 Jul 2024 10:35 AM
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Re: Unable to roll data
Hopefully just a coincidence as the mobile and TV subscriptions are different accounts.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 30 Jul 2024 05:29 PM
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Re: Unable to roll data
@Paul+griffiths @It's got to be related issue with the cancellation. Too much of a coincidence. Sky are losing my phone contract too after this. Unfortunately I find them so incompetent these days.
Message posted on 09 Aug 2024 01:01 AM
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wont roll the piggybank
I have also just cancelled my TV pack and now data will not roll. Pathetic
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