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Discussion topic: Hi, can you pay off a phone and cancel the data plan?

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This message was authored by: MIAxxx

Message posted on ‎08 Aug 2024 11:12 PM

Hi, can you pay off a phone and cancel the data plan?

Hi, I want to pay off the amount owing on my daughter's phone about £300 and cancel the data plan that goes with it even though it has a further 20 months to go.
is that possible? Are there penalties? 

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Superuser
This message was authored by: GD1

Message posted on ‎09 Aug 2024 12:40 AM

Re: Hi, can you pay off a phone and cancel the data plan?

Posted by a Superuser, not a Sky employee. Find out more

@MIAxxx  Data plans have a minimum term of 12 months, so if you've had the SIM for 12 months or more then you can cancel it.

 

You should be able to make full payment through your Sky account.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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