5

This discussion topic has been answered Discussion topic: Unable to roll data

Reply
Answered - Go to Answer
Avatar for Ajvincent
Level 1 icon
What's this?
This message was authored by: Ajvincent

Message posted on ‎12 Nov 2024 10:17 PM

Unable to roll data

Can't roll any data to any phone on my account. Also can't upgrade the mobile plan on any phone

Report post
Post 1 of 6
653 Views
0 Likes
Reply
View answer in the context of this discussion

Best Answers
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome Answer

Message posted on ‎12 Nov 2024 10:33 PM

Re: Unable to roll data

Posted by a Superuser, not a Sky employee. Find out more

@Ajvincent 

For both issues you wlill need to call Sky on 150 as they should be able to help.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Report post
Post 5 of 6
634 Views
Reply

Did this answer not help you?
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎12 Nov 2024 10:21 PM

Re: Unable to roll data

Posted by a Superuser, not a Sky employee. Find out more

@Ajvincent 

What is happening whenyou try to do either ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 6
647 Views
0 Likes
Reply
Avatar for Ajvincent
Level 1 icon
What's this?
Topic Author
This message was authored by: Ajvincent

Message posted on ‎12 Nov 2024 10:23 PM

Re: Unable to roll data

Get message Sorry, we were unable to roll your data

Report post
Post 3 of 6
645 Views
0 Likes
Reply
Avatar for Ajvincent
Level 1 icon
What's this?
Topic Author
This message was authored by: Ajvincent

Message posted on ‎12 Nov 2024 10:26 PM

Re: Unable to roll data

On change data plan get

Sorry, there's been a problem

We've been unable to change your data plan at this time. Please try again later.

 

On roll data get Sorry, we were unable to roll your data

Report post
Post 4 of 6
643 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome Answer

Message posted on ‎12 Nov 2024 10:33 PM

Re: Unable to roll data

Posted by a Superuser, not a Sky employee. Find out more

@Ajvincent 

For both issues you wlill need to call Sky on 150 as they should be able to help.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 5 of 6
635 Views
Reply

Did this answer not help you?
Avatar for Ajvincent
Level 1 icon
What's this?
Topic Author
This message was authored by: Ajvincent

Message posted on ‎12 Nov 2024 10:34 PM

Re: Unable to roll data

Ok thanks

Report post
Post 6 of 6
632 Views
Reply
Reply
Answered - Go to Answer