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Discussion topic: Unable to roll data

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Ajvincent
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Unable to roll data

‎12 Nov 2024 10:17 PM

Can't roll any data to any phone on my account. Also can't upgrade the mobile plan on any phone

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caesarome
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Re: Unable to roll data

‎12 Nov 2024 10:33 PM

Posted by a Superuser, not a Sky employee. Find out more

@Ajvincent 

For both issues you wlill need to call Sky on 150 as they should be able to help.

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caesarome
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Superuser
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Re: Unable to roll data

‎12 Nov 2024 10:21 PM

Posted by a Superuser, not a Sky employee. Find out more

@Ajvincent 

What is happening whenyou try to do either ?

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Ajvincent
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Re: Unable to roll data

‎12 Nov 2024 10:23 PM

Get message Sorry, we were unable to roll your data

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Ajvincent
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Re: Unable to roll data

‎12 Nov 2024 10:26 PM

On change data plan get

Sorry, there's been a problem

We've been unable to change your data plan at this time. Please try again later.

 

On roll data get Sorry, we were unable to roll your data

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Unable to roll data

‎12 Nov 2024 10:33 PM

Posted by a Superuser, not a Sky employee. Find out more

@Ajvincent 

For both issues you wlill need to call Sky on 150 as they should be able to help.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Ajvincent
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Re: Unable to roll data

‎12 Nov 2024 10:34 PM

Ok thanks

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