04 Oct 2024 01:18 AM
I'm presently in the US and have been making and receiving calls to and from the UK until yesterday.
I cannot now make calls unless I turn Airplane mode on then off. I am then able to make one call. Subsequent calls fail unless I again switch airplane mode on and off again!!
I have undertaken ALL corrective actions on the Sky website. Nothing resolves the issue.
I receive calls and data is working fine.
Any suggestions??
Thank you.
04 Oct 2024 09:41 AM
Posted by a Superuser, not a Sky employee. Find out more
@BobC7 wrote:
I have undertaken ALL corrective actions on the Sky website. Nothing resolves the issue.
It is tricky to help without knowing what you have done so is your phone set to abroad ?
Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Abroad.
Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Abroad.
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