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This message was authored by: Tavira123

Message posted on ‎29 Jun 2025 05:16 PM

Unable to make calls using my mobile phone

I am currently unable to make and recieve calls on my mobile phone. I also get the message that my phone is not registered to the network however I have a Sky sim. The phone had been working previously so this is a new problem

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This message was authored by: caesarome Answer

Message posted on ‎29 Jun 2025 05:21 PM

Re: Unable to make calls using my mobile phone

Posted by a Superuser, not a Sky employee. Find out more

@Tavira123 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/mobile

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Message posted on ‎29 Jun 2025 05:19 PM

Re: Unable to make calls using my mobile phone

Posted by a Superuser, not a Sky employee. Find out more

Hi @Tavira123  any issues showing?

 

https://www.sky.com/help/articles/service-status-sky-mobile

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This message was authored by: caesarome Answer

Message posted on ‎29 Jun 2025 05:21 PM

Re: Unable to make calls using my mobile phone

Posted by a Superuser, not a Sky employee. Find out more

@Tavira123 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/mobile

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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This message was authored by: Tavira123

Message posted on ‎29 Jun 2025 05:25 PM

Re: Unable to make calls using my mobile phone

Excellent thanks.

 

I have checked and a mast is out in my area

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Message posted on ‎29 Jun 2025 05:27 PM

Re: Unable to make calls using my mobile phone

Posted by a Superuser, not a Sky employee. Find out more

Hopefully it gets repaired soon @Tavira123  

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