This discussion topic has been answered Discussion topic: Unable to activate SIM card
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Message posted on 12 Oct 2026 11:53 AM
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After purchasing a new phone the esim didn't work so they sent me a Sim card, I followed the instructions and logged into my Sky account but when I select either "new sim" or "replacement sim" the only option it gives me is to install an esim by scanning a QR code. Skys AI assistant was zero help.
Any advice gratefully received.
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Message posted on 12 Oct 2026 11:58 AM
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You will need to call Sky again about this so they can activate it for you.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 12 Oct 2026 11:58 AM
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You will need to call Sky again about this so they can activate it for you.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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- Mark Topic as New
- Mark Topic as Read
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- Bookmark
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