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This discussion topic has been answered Discussion topic: Unable to activate SIM card

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This message was authored by: Richard8131

Unable to activate SIM card

After purchasing a new phone the esim didn't work so they sent me a Sim card, I followed the instructions and logged into my Sky account but when I select either "new sim" or "replacement sim" the only option it gives me is to install an esim by scanning a QR code. Skys AI assistant was zero help.

Any advice gratefully received.


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This message was authored by: caesarome Answer

Re: Unable to activate SIM card

Posted by a Superuser, not a Sky employee. Find out more

@Richard8131 

You will need to call Sky again about this so they can activate it for you.

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This message was authored by: caesarome Answer

Re: Unable to activate SIM card

Posted by a Superuser, not a Sky employee. Find out more

@Richard8131 

You will need to call Sky again about this so they can activate it for you.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

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