Unable to access my mobile ont sky app

[Shazw]

Still have no chat bubble to click on.

[Tom-W19]

Hi Shazw

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[ClairMarty]

I have this exact problem too! 
I have no information on the my sky app apart from tv and broadband. I joined sky mobile from Vodafone last week, it's saying it's linked but nothing is showing up. 

[caesarome]

---

@ClairMarty wrote:

it's saying it's linked but nothing is showing up. 

---

It might have linked to an old account so give Sky a call on the free 150 number so they can look into it for you.

[ClairMarty]

Thank you for replying. 
I don't have an old account, this is all I've ever had. I've been on a call for 30 minutes waiting for an agent. I will try again tomorrow.