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Discussion topic: Trying to complete an order but says account number is wrong

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Avatar for Loopytig
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This message was authored by: Loopytig

Message posted on ‎22 Oct 2025 06:06 PM

Trying to complete an order but says account number is wrong

Help with completing an order. Keeps saying account number is incorrect but I've already signed in and got a contract with you

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎22 Oct 2025 06:25 PM

Re: Trying to complete an order but says account number is wrong

Posted by a Superuser, not a Sky employee. Find out more

Hi @Loopytig  if you are having trouble ordering online then your only option is to call sky and get them to place the order. Call on 150 from a sky sim. 

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