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This discussion topic has been answered Discussion topic: Try to purchase a new sim
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This message was authored by: TR08
Message posted on 21 Feb 2026 07:08 AM
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I'm trying to purchase a new sim and when I try and add one to my basket, I get an error message. It tells me that the page Im looking for cannot be found, the link used maybe out of date. Please can this be looked into. As I would like to purchase soon.
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This message was authored by: 63johnw
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Posted by a Superuser, not a Sky employee.
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Message posted on 21 Feb 2026 07:13 AM
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Hi @TR08 try a different browser or try incognito mode and if it's still the same then you will need to call sky for help placing the order.
https://www.sky.com/shop/mobile/plans/
———————————————————————————————
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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This message was authored by: 63johnw
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Posted by a Superuser, not a Sky employee.
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Message posted on 21 Feb 2026 07:13 AM
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Hi @TR08 try a different browser or try incognito mode and if it's still the same then you will need to call sky for help placing the order.
https://www.sky.com/shop/mobile/plans/
———————————————————————————————
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Reply
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