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Discussion topic: New plan

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Avatar for Patrutviorica
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This message was authored by: Patrutviorica

Message posted on ‎20 Feb 2026 11:27 PM

New plan

Hello

I called twice and was tricked into changing my contract and nothing changed.

I called for two weeks in a row and nothing, I asked them to send me an email with the new contract and they refused

sms: , We have upgraded your data to 10 GB and we have given £9 offer for the sim card. Your monthly cost for the sim card is £5 and it will be updated in your bills after 24 Hours.

 

2 weeks and nothing

 

please help me

 

Thank you 

Team SKY NoReply

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎21 Feb 2026 05:33 AM

Re: New plan

Posted by a Superuser, not a Sky employee. Find out more

@Patrutviorica 

Have you looked at your future bills via the app to see if you can see if the new offer has been applied ?

 

Has your data package not changed to 10GB ?

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