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Discussion topic: Trouble returning Space talk watch to be repaired

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This message was authored by: Kate766

Trouble returning Space talk watch to be repaired

I have a child's space Talk watch with a Sky sim. It is just out of warranty and is not working. I have still got over 12 moths to pay. I am having trouble filling in the form space Talk has sent me. It won't accept my postcode or full address. Any help I would be grateful, space Talk take days to reply and are not solving the problem 

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This message was authored by: caesarome

Re: Trouble returning Space talk watch to be repaired

Posted by a Superuser, not a Sky employee. Find out more

I'm not sure what we can suggest here other than perhaps see if you can find a phone number to call them on about this ?

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This message was authored by: Kate766

Re: Trouble returning Space talk watch to be repaired

The main phone number is out of service. I phone Sky and they gave me two numbers. Which I found are also out of service. I think I could fill the form in. It's where it says enter address, at least 2 letters. So I enter my postcode, not found. Try different variations. Then full address. I thought about printing form out and filling in by hand. But at end it wants a photo of fault and a photo of proof of purchase. In the meantime I am trying three different brokers, two different phones and I pad and laptop top. Surely it isn't meant to be this hard.

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