Transferring a sim

[Ollie0310]

I purchased a brand new iPhone 17 from Apple. However this phone was faulty and during the set up I transferred my sim/number to that phone. Now that I am sending this phone back to get a replacement, I can't re-activate my sim on my old phone while I wait. Furthermore, I fear when I do get my replacement phone, I won't be able to set my sim up on that phone either. Any help or guidance would be appreciated, thank you.

[63johnw]

Hi @Ollie0310  call sky on 150 and ask for a replacement sim, ask for a physical one, when it arrives activate it and keep it til you get your new phone then either use that or convert to esim. 

[Ollie0310]

Hi @63johnw, thank you for your advice, I appreciate it. I'll do that now!