Sky scam

[Clareshortell]

Upfront fee not refunded when sky cancelled order. £122.50 been chasing a refund for 30days and still nothing. Awful service terrible customer service and still no response to a refund other than wait another 3-5 days each time I request refund. Still haven't recieved a penny of my money back!!

[caesarome]

@Clareshortell 

Was this a mobile device that you ordered and then was cancelled due to probably a failed credit check, if it was the the refund should be automatically refunded within about 14 days so as it has been longer than this then I would put in a complaint:

https://www.sky.com/help/articles/how-to-make-a-complaint