Transcript of calls

[Normie28]

How do I get a written transcript of two calls made from my mobile today (24/07/2024)

[PandJ2020 · Accepted solution]

You can't.

[Normie28]

I have contacted Sky direct. Yes I am entitled to Transcript of calls and am waiting for them to be Emailed to me.

Many thanks for you reply.

[Daniel0210]

@Normie28 

Were these calls from your mobile to Sky Customer Services? You didn't mentioned that in your original post. 

[63johnw]

Hi @Normie28 there may have been a bit of confusion I think here, if it's calls to sky then yes you can get transcripts but if they were general calls to someone else then I believe @PandJ2020 is correct and you can't get the transcripts. 

[TimmyBGood]

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@63johnw wrote:
@Normie28 

 if they were general calls to someone else then I believe @PandJ2020 is correct and you can't get the transcripts. 

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A telco absolutely shouldn't have any way of providing such a thing, and if a state security agency was listening then it's kind of in their nature not to admit it...

Calls to Customer Service come under the terms of a Subject  Access Request.