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Discussion topic: Text number not changed transfer

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Avatar for Marcus62
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This message was authored by: Marcus62

Message posted on ‎15 Nov 2025 02:35 PM

Text number not changed transfer

We transferred to Sky a few days ago and our old number has come across fine. Texts sent from the phone however are sent using the temporary number that came with the new Sim card. How do we change this?

 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎15 Nov 2025 04:08 PM

Re: Text number not changed transfer

Posted by a Superuser, not a Sky employee. Find out more

@Marcus62 

You might need to look in the settings app to see what number your phone is showing and if it is wrong then try changing it.

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