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Discussion topic: Talk about my order

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This message was authored by Tahir This message was authored by: Tahir

Talk about my order

Hi team today I didn't receive my order I wanna ask about my order
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Talk about my order

Posted by a Superuser, not a Sky employee. Find out more

@Tahir 
I’m afraid you aren’t contacting Sky Customer Services on here. This is a customer to customer forum where we try to help each other.

After the two credit checks have been completed (it may take longer over a weekend) the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

We have no insider knowledge regarding stock levels or delivery timescales but the 'next day' delivery option is not always that reliable as stock levels change all the time. When your order is ready you should get an email from Sky, and then another from DPD which will have details of your 1 hour delivery time slot. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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