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Discussion topic: THEFT OF SiM CARD

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This message was authored by: G+e+l

THEFT OF SiM CARD

What is the point in adding security to a SiM card by using a "PiN" - if a thief can just bypass it by using "00000000". 

 

Please advise? 

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This message was authored by: GD1

Re: THEFT OF SiM CARD

Posted by a Superuser, not a Sky employee. Find out more

@G+e+l  Has your sim card been stolen?

 

I'm fairly sure you can change the sim pin when you get it

 

To add or remove a SIM PIN:

  1. Go to Device Support and select your device make and model.
  2. Search for ‘SIM PIN’.
Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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This message was authored by: 63johnw

Re: THEFT OF SiM CARD

Posted by a Superuser, not a Sky employee. Find out more

Hi @G+e+l  you aren't talking to sky CS here just fellow customers. This has been raised before with no response from sky. Having a standard PUK using the digits you have mentioned does seem pretty pointless. On other networks I have used you are provided with a PUK specific to you. 

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This message was authored by: G+e+l

Re: THEFT OF SiM CARD

Hello GD1,

 

You misunderstood the question. 

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This message was authored by: G+e+l

Re: THEFT OF SiM CARD

Hello 63johnw, 

 

Thanks - understand now. 

 

A bit stupid by Sky - as can be a good security feature.

 

 

This message was authored by: Daniel0210

Re: THEFT OF SiM CARD

Posted by a Superuser, not a Sky employee. Find out more

@G+e+l 

As your thread title is "THEFT OF SiM CARD" it's natural to assume your SIM card has been stolen which you haven't confirmed either way. Perhaps a different title could have avoided any confusion. 


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This message was authored by: G+e+l

Re: THEFT OF SiM CARD

Hi,

 

There was no ambiguity in my question.

 

63johnw knew exactly what I was asking and was spot on with resolving my issue. 

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