Discussion topic: T

This message was authored by: Athiravdnu · ‎17 Oct 2025

I am not using SIM card then why u are deducting my money from my account

This message was authored by: GD1 · ‎17 Oct 2025

@Athiravdnu Have you cancelled the sim card? Not using it does not stop payments from being collected, only cancelling will do that.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: SKY1992bf · ‎17 Oct 2025

@Athiravdnu Until you physically contact sky to give them the required 31 days notice to cancel the sim skywill continue to take payments , it doesn't cancel automatically

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This message was authored by: PandJ2020 · ‎17 Oct 2025

@Athiravdnu wrote:
I am not using SIM card then why u are deducting my money from my account

Sky only provide contract SIMs, not 'pay as you go'.

As above, you'll be charged whilst the SIM is still active in your account.

I am just another Sky customer and my views are my own even if you don't like the answers

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