25 Sep 2022 07:21 PM
Hope someone can help, I remember seeing something on here that you can't move a number from one sky sim to another sky sim
Reason I am asking is that my current phone is 3 years old and I have ordered a new phone to replace it, with the intention of just moving current sim into new phone
However, when ordering the phone I got the option of having a 100mb sim for free, so as it was free I accepted it. I have around 150GB of rolling data, so I am now thinking that if my current number was attached to the 100mb sim I could save £6 per month (I am on the 2GB plan) by using my rolled over data and cancel the 2GB data plan
When I have used up the rolled over data I can increase the plan back to the 2GB plan
Would that work, and how would I go about doing the changeover?
TIA
25 Sep 2022 07:33 PM - last edited: 25 Sep 2022 07:33 PM
Posted by a Superuser, not a Sky employee. Find out more
@Mossley+Chris wrote:Hi @63johnw
Thanks for this reply
Is this fairly easy to do? I am a bit of an old codger lol and don't want to try anything too complicated
It should be @Mossley+Chris but I can't guarantee all will go smoothly, also if the 100 m sim isn't active on the account when you port the other number that would close the account and you would lose all your piggybank data. So be aware if the risks if you decide to go down that route.
25 Sep 2022 07:27 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Mossley+Chris you are correct you can't port from one sky sim to another. The only way to do what you want is activate the 100m sim when it arrives. Get a PAC from sky for your existing sim and port to another network on PAYG. Then once that's completed get a PAC for that sim and port the number back to sky on the 100m sim.
25 Sep 2022 07:31 PM
Hi @63johnw
Thanks for this reply
Is this fairly easy to do? I am a bit of an old codger lol and don't want to try anything too complicated
25 Sep 2022 07:33 PM - last edited: 25 Sep 2022 07:33 PM
Posted by a Superuser, not a Sky employee. Find out more
@Mossley+Chris wrote:Hi @63johnw
Thanks for this reply
Is this fairly easy to do? I am a bit of an old codger lol and don't want to try anything too complicated
It should be @Mossley+Chris but I can't guarantee all will go smoothly, also if the 100 m sim isn't active on the account when you port the other number that would close the account and you would lose all your piggybank data. So be aware if the risks if you decide to go down that route.
25 Sep 2022 07:36 PM
Thanks for your help @63johnw
Might give it a go, not much use for the rolled data at the moment other than the possibility of saving some money
29 Dec 2022 11:16 PM
Hi,
did this work as in the same position. Want to take advantage of the discounted sims at present but can't get the offer on upgrading current sim... so might buy a new sim and transfer across via PAC?
30 Dec 2022 05:47 AM
Posted by a Superuser, not a Sky employee. Find out more
@Rachlipstick wrote:
so might buy a new sim and transfer across via PAC?
It isn't possible to transfer a nunber from within the same network so you can't do this from a Sky sim to a Sky sim. The only way around it would be to transfer to a PAYG network then back to Sky.
24 Mar 2024 01:09 AM
Stop don't do it
I tried this on advice from sky tech 3 weeks ago ported number to Asda sim and then back to old sky account lost all piggy credits
and now they can't port the number they keep saying there's an error on file! And then it has t ported from Asda sim. PAC which is **bleep** it has As the number is now dead
I was getting calls on it from Asda connection . They never update me I have to call them and 45 min on line they have no idea
so I'm going to have to sue them now as it's my business number
I've cancelled all my services as they repudiated the contract
they are so unprofessional It's sad as I joined sky when it first started out - was superb. But this is really unacceptable losing my number and not being accountable or apoligectic which is the same when their network collapsed last year for a day and in January nothing not excuse or advice. Its the end unaccrptable. Especially when they don't even realise that uk law is that you have a right to be transferred to a uk call centre now they out source to India . Good luck
.
24 Mar 2024 01:16 AM
No this is a disasterous advice
as sky techs put an error and they delay or conveniently lose your number I was advised to do this by sky and it's three weeks they just don't care about the face that it was my business number They have been horrendously unprofessional and customer services never respond So if you want to keep your number change to another provider. I did so that I could share the piggy credits with my family !
24 Mar 2024 09:00 AM - last edited: 24 Mar 2024 09:02 AM
Posted by a Superuser, not a Sky employee. Find out more
@PHG wrote:so I'm going to have to sue them now as it's my business number
Be aware that Sky mobile is not a business service. Anyway, mobile numbers are never 'owned' by anyone other than the networks.
You may fall at the first hurdle as you were in breach of effectively the first term, "Sky Mobile is a service
for the personal use of UK consumers only."
Also, liabilities are expressly excluded, "...any loss of business, contracts, profits, anticipated savings, reputation, or revenue."
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