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Discussion topic: Swiping updates

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Avatar for Mani0
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This message was authored by: Mani0

Message posted on ‎27 Oct 2025 08:18 PM

Swiping updates

I have upgraded my both devices last month and i recieved both devices but i have received only one email for settlement of one device even i called sky for this issues and one of your colleagues say we will fix it within 7 working days not it takes more than half a month and now my bill like too high now i am going to pay that.

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎27 Oct 2025 08:21 PM

Re: Swiping updates

Posted by a Superuser, not a Sky employee. Find out more

We're other customers here - you'll have to contact Sky as we can't fix it...

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎27 Oct 2025 08:22 PM

Re: Swiping updates

Posted by a Superuser, not a Sky employee. Find out more

It takes the company that handles the returns for Sky 2-3 weeks to do this so you might have a while to wait yet if it hasn't been 3 weeks since you returned this device. 

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