0

Discussion topic: Swap

Reply
Avatar for Paulinr
Level 1 icon
What's this?
This message was authored by: Paulinr

Message posted on ‎30 Dec 2025 08:24 AM

Swap

I returned my old phone on 16th December-well within the time frame - I've just had an email to say Sky have cancelled my swap-I have my new phone 

Report post
Post 1 of 3
52 Views
0 Likes
Reply
Reply

All Replies

Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎30 Dec 2025 08:43 AM

Re: Swap

Posted by a Superuser, not a Sky employee. Find out more

Christmas delays probably, you'll have to contact Sky.

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 2 of 3
41 Views
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎30 Dec 2025 09:35 AM

Re: Swap

Posted by a Superuser, not a Sky employee. Find out more

@Paulinr 

If you kept the tracking details on the receipt you should have been given then when you contact Sky give them this so they can see that you returned it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 3
23 Views
0 Likes
Reply
Reply